Refund Policy

Our 30-Day Money-Back Guarantee

We want you (and your athlete) to love Fight Scrub. If you're not happy for any reason, contact us within 30 days of receiving your order and we'll refund you. Yes, even if the product has been opened or used.

How to request a refund

Email us at mikeh@getfightscrub.com within 30 days of receiving your order. Please include: - Your order number (or the email address you used to order) - A quick note on why it didn't work for you. We read every one, and it helps us improve.

That's it. No receipt hunting and no hoops.

Do I need to send anything back?

Usually, no. You do not need to ship back opened or used products. Just keep them, pass them on, or toss them. 

The one exception: multiple units of the same item. If you bought more than one of the same item (for example, three Battle Sprays), we'll refund the one you opened or used without a return. For the extra units, please send them back unopened to get a refund on those. Email us first and we'll confirm the return address and what to send. Return shipping for unopened extras is the customer's responsibility. Once the unopened units arrive, we'll refund them.

Damaged, defective, or wrong items

Please check your order when it arrives. If anything is damaged, defective, or not what you ordered, email us right away (a photo helps) and we'll make it right with a replacement or a refund. No need to send the damaged item back unless we ask.

Subscriptions

If you're on a subscription, you can cancel anytime before your next renewal date, either from your account or by emailing us, and you won't be charged again. The 30-day money-back guarantee applies to each subscription order, counted from the day that order arrives. If a renewal charge went through that you meant to cancel, email us and we'll sort it out.

Exchanges

The fastest way to get something different is to request a refund under our guarantee and place a new order for the item you want.

When you'll get your refund

Once your refund is approved (or, for returned extra units, once they arrive), we'll email you to confirm. The refund goes back to your original payment method within 10 business days. Your bank or card company may take a few extra days to post it. If more than 15 business days have passed since we approved your refund and you still don't see it, email us at mikeh@getfightscrub.com.

What's covered

• The refund covers the price you paid for the products. Free shipping orders cost you nothing extra. If you paid for shipping, that charge isn't refundable.
• Gift cards are not refundable.
• One guarantee refund per customer per product. It's here to make trying Fight Scrub risk-free.

European Union customers

If your order ships to the European Union, you also have the right to cancel or return your order within 14 days for any reason, without giving a justification, in addition to our 30-day guarantee. Shipping is not refundable.

Questions?

We're a small, athlete-run business and we're happy to help. Email mikeh@getfightscrub.com anytime.